OUR SERVICES
It is our objective and commitment to provide our clients with a strong quality of service. As a company, we believe that the road to success is to be aligned and cohesive with our team and our clients. This is part of our culture to provide excellent internal and external customer service as well – this is our top priority.
Services:
We provide same-day pickup and deliveries as well as scheduled pickups and deliveries. We provide trucking deliveries, Warehouse Distribution, Medical Supplies’ deliveries, and Distribution of Pharmaceuticals for healthcare facilities.
Schedule Order/Quote Request:
Customers can contact us by phone, email, or online to schedule a pickup or to request a quote. All customers must provide specific instructions for any order pickup, especially priority orders. Customers must also provide the BOL#, PO#, invoice#, and/or any related documentation that is referenced to the order(s). It is essential that we have specific pickup/delivery details such as: contact name, door#, etc. to ensure quality service.
****Any changes to the pick-up/delivery order must be notified to us within 24 hours and proper/revised documentation must be included and agreed upon for any changes to be accepted. Also, additional fees may apply. This is also related to quotes.****
Payment Conditions:
All payments must be made in advance once the timeframe is agreed upon. Orders received outside normal hours (8am-5pm) are subject to additional charges. Once the order has been delivered, the customer will receive a confirmation email with the delivery details.
Reviews:
We request and encourage all our customers to evaluate our performance and customer service.